Residential Services

Service and Installation

Foster’s has been installing heat pumps longer than anyone in town.  It is our belief that a quality installation used in combination with with state of the art equipment and a comprehensive maintenance program is the best way to achieve maximum success with your heat pump system.  We will identify the best solution for your home with a free, in-home consultation and use the best equipment available to fit your needs.  Whether it is a retrofit or new construction, we are mindful of your budget and will work responsibly within the concept of the cost/benefit analysis.  Our technicians are fully certified and extremely friendly (they have to be!).   We have developed long-standing and mutually enjoyable relationships with top quality sub-trades.  We work well together.  Foster’s is a certified Trane dealer, Diamond Mitsubishi dealer, and 3D Daikin dealer.  We service all makes of equipment.  Foster’s wants you to have the best possible experience with this very important project for your home.


System Type

Efficiency (AFUE)






$0.93 per Litre

Older Models







$8.91 per GJ


$0.389 per day

Older Models













7.9¢ per kWh &

11.9¢ after 22kWh/day






Heat Pump

7.9¢ per kWh &

11.9¢ after 22kWh/day



HSPF 9.5







Heat Pump

7.9¢ per kWh &

11.9¢ after 22kWh/day





SEER 14.5





HSPF 10.5





The above figures are based on fuel and electricity costs as of March 2016Efficiency values are averages of commonly installed equipment.  An average home is considered to be a 3000ft2 detached house built after 1990 with a total BTU requirement of 85,000,000.

*VRF – a Variable Refrigerant Flow heat pump system uses variable speed fans and compressor in order to adjust the output of the system to match demand.  This significantly increases efficiency and improves comfort in the space.


It is important to be aware that the above performance ratings are based on ideal operating conditions.  It is only possible to achieve these efficiencies by using industry best practices and following manufacturers installation instructions.  ‘Cutting corners’ can drastically reduce the performance of the equipment, and can lead to operation and maintenance issues.



Greg’s car broke down.  When he took it to the mechanic he was told the car was out of oil.  The mechanic asked him when he last had his car serviced.  Greg said, “Never, is that a problem?”  The mechanic explained to Greg that cars need love and that manufacturers do not love those who neglect their cars.  The result?  No warranty coverage and an unnecessarily large bill for Greg.  The point here is that heat pumps are much like cars.  They require proper maintenance and care to ensure maximum efficiency and a long life.  Manufacturers have the right to deny warranty claims if they discover no record of regular maintenance!

Don’t be a Greg.  Take care of your heat pump.  Have the friendly professionals at Foster’s over to your home for a heat pump tune-up and get it done right. 


Useful Videos

James & the Foster Heating and Cooling Team

James’ comes along with the Foster Heating and Cooling team to experience a day as a refrigeration technician.

James on the Job – Episode 2 – Furnace Guy

Trane & Home Furnaces

Trane demonstrates how the home furnace operates and the benefits associated with purchasing a   Trane product.

Trane – How Trane Products Work

Mitsubishi Canada

Mitsubishi Canada explains the  many advantages of purchasing a     ductless heat pump system.                                                         

Mitsubishi Mr. Slim – How it Works



Past Projects


Introducing SNAP Home Finance Corp. by: Foster Heating & Cooling

SNAP is the fast, flexible, easy way to pay for your heating, cooling and indoor air quality needs without having to wait. It’s the consumer-friendly financial program endorsed by your local dealer.

Why go to the bank when you can simply click on the pre-approved logo below and complete our secure credit application. With SNAP, credit decisions take just minutes!

With SNAP you will enjoy:

  • Up to 100% financing for all your home comfort needs
  • No down payment necessary
  • Variety of financing offers including:
    • No interest no payment programs
    • Low monthly payment programs
  • Open Loan – pay off the entire loan at anytime without penalties
  • Personal and Confidential
  • Easy deductions from your bank account
  • Take up to 12 years to pay.

Start Saving Money NOW!

There’s no need to putting off a more Energy Efficient, Cost Effective home comfort system. We make it simple – start saving money now – CLICK below to get started!

Home Loan & Financing


My Wife and I wanted to inform you that the level of customer service that we received from yourself and technicians installing our new heat pump was excellent.  Mr. Dale and his assistant were both friendly and informative in keeping us up to date on the progress of the installation as it progressed over the two days, which was reassuring as the days of such good customer service seem to be a thing of the past for most companies!  On the second day when Mr. Dale arrived to complete the installation, he arrived at 11:30am and missed having lunch that day in order to have our system up and running as soon as possible, completing the setup at 4pm, which was something that did not escape our attention!

- Ed D. Victoria BC

Deepak Dale was excellent when he came to do “Heat Pump Preventative Maintenance” on February 26th. He was friendly and polite when he arrived.  He was considerate with his shoes and tools, and he cleaned up after himself.  He was helpful in helping me move the rolling fridge to gain access to the heat pump/furnace area.  He was thorough in his explanation about the work he did.  He was good at answering my questions.  And the heat pump was working well when he left.    I was very impressed and pleased with the service.  And perhaps most importantly from your side, I would be happy to use Foster Air Conditioning again.  Yours,  Catherine

- Catherine

Put us on your list of happy customers!  They can call, come by and have a chat…whatever.  The experience was amazing from beginning to end.  We would recommend you to anyone who asked.

- The Pedersons, Gordon Point
“Thanks again for the great work.  Our house is toasty warm for the first time in 15 years!  The experience with Foster’s was first class from beginning to end.”
- Denis N., Victoria BC
“I wanted to say thank you to your crew.  They were efficient, polite and tidied up when they left. Clay was very patient with all my questions.  Thank you to all. “
- Susan F., Victoria BC
Click for the BBB Business Review of this Air Conditioning Contractors & Systems in Victoria BC Trane Mitsubishi Electric Daikin